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Company Fact Sheet
Company Overview

It all started in 1946, when Truett Cathy opened his first restaurant, The Dwarf Grill, in Hapeville, Georgia. Credited with inventing Chick-fil-A’s boneless breast of chicken sandwich, Mr. Cathy founded Chick-fil-A, Inc. in the early 1960s and pioneered the establishment of restaurants in shopping malls with the opening of the first Chick-fil-A Restaurant at a mall in suburban Atlanta in 1967. Since then, Chick-fil-A has steadily grown to become the second largest quick-service chicken restaurant chain in the United States, with over 1,615 locations in 39 states and Washington, D.C. In 2011, annual sales were over $4.1 billion. Chick-fil-A is still privately held and family owned.

With 44 consecutive years of positive sales growth, Chick-fil-A has set itself apart by pioneering innovations and delicious products—including the ever-popular Chick-fil-A® Chicken Sandwich.
Mission Statement

“Be America’s Best Quick-Service Restaurant”

System-wide sales in 2011 reached $4.1 billion. These figures reflect an 13.08 percent increase over the chain’s 2010 performance and a same-store sales increase of 7 percent.
Innovative Concepts

Mall/In-Line Restaurants: Recognized as the pioneer in quick-service mall food, Chick-fil-A still considers mall-based Restaurants an integral part of its business. More than 320 major shopping mall Restaurants are in operation today.

Stand-alone Restaurants: In response to customer demand for convenience and accessibility, Chick-fil-A began opening stand-alone Restaurants in high-traffic locations starting in 1986. The chain now has approximately 1000 stand-alone locations.

Drive-Thru Only Outlets: These outlets offer fast service and added convenience to the customer. Chick-fil-A currently has 32 drive-thru-only Restaurants across the country.

Dwarf House®: Truett’s original, full-service Restaurants offer an extensive menu and provide customers a choice of table service, walk-up counter service or a drive-thru window. Eleven Chick-fil-A Dwarf House restaurants currently operate in the metro Atlanta area.

Truett’s Grill®: Truett’s Grill is a full-service ’50s diner-themed concept that features the full Chick-fil-A menu, as well as select items from Truett Cathy’s original Dwarf Grill restaurant, which he and his brother opened in Hapeville, Georgia, in 1946. Featuring a streamline diner design with unique decor, Truett’s Grill offers counter service, seated dine-in service and drive-thru service. The first Truett’s Grill opened in 1996 in Morrow, Georgia, to commemorate Truett’s 50th Anniversary as a restaurateur. In May 2003, a second restaurant was opened in McDonough, Georgia, and a third Truett’s Grill opened in Griffin, Georgia, in October 2006 in celebration of Truett’s 60 years in the restaurant industry.

Licensed, Non-Traditional Outlets: Chick-fil-A has established this licensing program to enable licensees to serve delicious Chick-fil-A food in settings such as college campuses, hospitals, airports, and business and industry locations. For these outlets, the Chick-fil-A brand is licensed to established institutional contract foodservice providers or self-operated foodservice providers. There are approximately 225 licensed locations currently.

Satellite/”Lunch-Counter”: Satellite or “lunch-counter” concepts offer fast service to customers in office buildings and high-traffic locations during peak lunch hours. There are 9 satellite locations currently.

Fifteen years after the chain signed on as the first-ever title sponsor of the Chick-fil-A Peach Bowl – and five years after the debut of the newly renamed Chick-fil-A Bowl® – the classic college football match-up and longest-running rivalry between Atlantic Coast Conference (ACC) and Southeastern Conference (SEC) teams continues to set records. The 2011 Chick-fil-A Bowl drew a 15th-consecutive sellout crowd to Atlanta’s Georgia Dome to witness the December 31 clash between the ACC’s Virginia Cavaliers and the SEC’s Auburn Tigers. The game continues to lead all bowls in charitable donations to a variety of charities, including WinShape Homes®, and provided a record $6.7 million total payout to participating universities. Furthering its partnership with college sports, Chick-fil-A is a proud corporate partner of the Big 12.
Charities / Scholarships

WinShape Foundation was founded more than 20 years ago by Truett and Jeannette Cathy. Under the WinShape Foundation umbrella, there are several programs, including WinShape Homes®, which currently operates 11 foster care homes in Georgia, Tennessee and Alabama. The WinShape College Program℠ at Berry College in Rome, Georgia, is a co-op program offering joint four-year scholarship funding to incoming freshmen of up to $32,000. WinShape Camps℠ offers boys and girls summer programs at the college, which will be attended by more than 15,000 campers in 2012.

Additionally, WinShape also operates the WinShape Retreat℠, which offers a sequestered setting for marriage support and counseling and other gatherings on the Mountain Campus of Berry College. Held at WinShape Retreat, WinShape Marriage℠ aims to help married couples by offering intervention for couples in crisis, preparation for engaged couples and enrichment for those interested in growing their marriage.

WinShape Wilderness℠ is dedicated to using adventure to equip people to experience real change, not just in a team setting, but also through personal transformation. WinShape Wilderness is an outdoor adventure program that facilitates experiential learning for all audiences in ropes course settings as well as canoeing, rock climbing and backpacking venues.

Finally, WinShape International℠ was founded in January 2005 with a mission to mobilize leaders to transform young people and communities around the world.

Chick-fil-A Leadership Scholarship Program: Chick-fil-A separately offers $1,000 college scholarships to certain qualified franchised Operator Restaurant employees, a Chick-fil-A tradition that has awarded over $30 million in scholarships.
Executive Committee

S. Truett Cathy, Founder, Chairman and Chief Executive Officer
Dan T. Cathy, President and Chief Operating Officer
Donald M. “Bubba” Cathy, Executive Vice President and Dwarf House President
James “Buck” McCabe, Executive Vice President, Finance and Chief Financial Officer
Steve Robinson, Executive Vice President, Chief Marketing Officer
Perry Ragsdale, Executive Vice President, Design, and Construction
Timothy Tassopoulos, Executive Vice President, Operations

Chick-fil-A, Inc.
5200 Buffington Road
Atlanta, GA 30349-2998
(404) 765-8038


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